Marketing, minus the jargon

The growth marketing glossary.

Plain-English definitions for the terms behind SEO, paid campaigns, AI, conversion, branding and content.

28 terms

CRO
A/B Testing
Comparing two versions of a page, message or creative to learn which produces a better result.
Paid Media
Attribution
The method used to assign credit for a conversion across the marketing touchpoints that influenced it.
Brand
Brand Positioning
The distinct place a brand aims to own in a customer's mind relative to its alternatives.
CRO
Call to Action (CTA)
A prompt that tells a visitor what to do next, such as book a call, download or buy.
Paid Media
Click-Through Rate (CTR)
The percentage of impressions that result in a click, calculated as clicks divided by impressions.
Content
Content Pillar
A core topic a brand repeatedly explores to build authority and make content planning consistent.
CRO
Conversion Rate
The percentage of visitors who complete a desired action, such as submitting a form or purchasing.
Paid Media
Cost per Acquisition (CPA)
The average advertising cost required to generate one customer or another defined conversion.
Paid Media
Customer Acquisition Cost (CAC)
The total sales and marketing cost required to acquire one new customer.
Content
Engagement Rate
The share of people who interact with content through reactions, comments, shares, saves or clicks.
AI
Generative AI
Artificial intelligence that creates new text, images, audio, video or code from instructions and examples.
SEO
Keyword Intent
The underlying goal behind a search, commonly informational, navigational, commercial or transactional.
CRO
Landing Page
A focused page designed to move a specific audience toward one primary conversion action.
AI
Large Language Model (LLM)
An AI model trained on large text collections to understand prompts and generate language-based responses.
Content
Lead Magnet
A useful free resource offered in exchange for a prospect's contact information.
Paid Media
Lifetime Value (LTV)
The estimated revenue or profit a customer contributes throughout their relationship with a business.
Content
Marketing Qualified Lead (MQL)
A lead whose actions or profile suggest they are more likely than average to become a customer.
SEO
Meta Description
A short page summary that can appear beneath its title in search results and influence clicks.
SEO
Organic Traffic
Website visits earned from unpaid search results rather than advertising or direct promotion.
AI
Prompt
The instruction, context and constraints given to an AI system to shape its response.
Paid Media
Return on Ad Spend (ROAS)
Revenue attributed to advertising divided by the amount spent on that advertising.
SEO
Search Engine Optimisation (SEO)
Improving a site's content and technical quality so it earns more relevant visibility in search.
Brand
Share of Voice
A brand's share of conversation or visibility compared with competitors in the same market.
SEO
Structured Data
Machine-readable page information that helps search engines understand content and show richer results.
Brand
Thought Leadership
Original expertise and perspective published consistently to shape how an audience understands a topic.
SEO
Topical Authority
The perceived depth and credibility a site develops by covering a subject comprehensively and usefully.
Brand
Unique Value Proposition (UVP)
A concise statement of the specific value a business offers and why customers should choose it.
Content
User-Generated Content (UGC)
Content created by customers or community members rather than by the brand itself.